Consistently High performing organizations don't do just 1 thing well.
They may excel in certain areas, but do not neglect the fundamentals.
Here are 5 Fundamentals that Businesses often ignore, overlook or have difficulty in execution:

1. Strategy and Goal Definition and Alignment
2. Organizational Design (Right People Right Seats)
3. Metrics That Matter (KPIs/OKRs)
4. Change Management
5. Scaling efficiently

Do you agree?
What are others that your business struggles with?

Assessment of Your Business’s Service and Support Risks

5 Questions Any Business SHOULD ask to determine if their Service and Support Process is meeting its objectives:
1. How often are your Sales Reps involved in the Service and Support process?
2. What is your churn/retention rate performance?
3. Is your client referral rate getting better or worse?
4. What percentage of the time do you solve your customer/client problem on first contact?
5. What is your 12 month trend on service and support unit cost?

What will the answers to these questions tell you about your organization?
What might the impact be to your bottom line?
What others would you ask?
5 Questions to Assess Your Business’s Change Management Strength
Looking for an EASY way to decide if YOUR Business has a Change Management Problem?

Here is how:
Have 1:1s with your Top 5 Functional Leaders.
For simplicity I will suggest: Sales, Product, Finance, Operations, and Technology.
You pick your Top 5.
Ask These 5 Questions in the Context of your business's last 3 cross functional implementations.
1. Were the implementations a success?
2. How would we know if they were successful?
3. Were there any Surprises?
4. How did your Clients/Customers react?
5. What would we do differently next time?

If these questions are hard to answer, is there a change management problem?

A Formula for Long Term Business SuccessIt is Fueled by a Foundation of Good People and a Great Culture ????Strong Sales & Marketing+Commitment to Operational Efficiency and Effectiveness=Sustainable Profitability ???? and Growth ???? Keys to Negotiation. Do your homework. Know your limit. Make a connection. Seek to understand the motivation. Listen Intently. Use what you hear to refine your offer. Keep it short and simple. Communicate confidently. Stick to the Plan. Be Willing to Walk Away. What are yours?

Arch Grants Cohort- Delivering Great value to the STL startup ecosystem
Gabe Angieri and Matt Menietti and the rest of the Arch Grants team are really doing wonderful things in nurturing and supporting the start up ecosystem, and tying it to opportunities to help the STL business community flourish. When I met Gabe recently I was really struck by his passion for the work he is doing, and also his thoughtfulness of the changing economic landscape, changes in how people are doing business, and how Arch Grants is evolving and adapting to those changing needs.See More Here: https://www.linkedin.com/posts/missouri-technology-corporation_congratulations-to-the-2022-arch-grants-cohort-activity-7000903045182103553-_2fB?utm_source=share&utm_medium=member_desktopCoaching
and Motivation
Response to Change
Your day may have started full of uncertainty
You may be overwhelmed by a recent series of events
You may be doubting things you have never doubted before
That is OK.
You are Human.
BUT.
Change is a part of Life
Sometimes we choose it. Sometimes we don't.
When something happens that is unexpected. We have 2 choices.
Let it tear us down. Let it thrust us forward into something meaningful and new. Something that could be fulfilling and beautiful if we choose it.
I know my choice. What is yours?
Something is on the Horizon
You may feel like things are not going your way right now.
You may be discouraged.
But when you look out your window this morning the sun is coming up.
There is something beautiful emerging on the horizon.
What are YOU going to do to take advantage of it?
The Choice Mindset
There is a problem I have not solved before
I am Good
There is someone I need to work with that I do not know
I look forward to meeting them
I have to try something I am not comfortable with
I've Got This
Today I will face a Sea of Questions
I will walk into the Headwinds of Doubt
I OWN my Mindset
I HAVE Choices Today
My Choice?
Keep Going!
I can Do THIS
What will be Your Choice?
Fighting FEAR
Today, YOU have an Opponent
Your Opponent is FEAR
That Opponent can take all shapes and sizes
Climb into that Ring of Fear Today
YOU have the Confidence to Beat Your Opponent
YOU can DO This
Today Victory will be YOURS